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Terms of Service
Last Updated: April 14, 2025
1. Acceptance of Terms
By accessing or using the services provided by Alive Consulting Inc. ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Alive Consulting Inc. provides IT consulting services, software development, digital transformation consulting, infrastructure modernization, and related services as described on our website and in our service agreements.
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services in any way that violates any applicable laws or regulations
- Infringe upon the rights of others
- Attempt to gain unauthorized access to any part of our services or systems
- Interfere with the proper working of our services
- Use our services in any way that could damage, disable, or impair our systems
4. Intellectual Property Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Alive Consulting Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Alive Consulting Inc.
5. User Content
Any content you submit, upload, or otherwise make available through our services ("User Content") remains your property. However, by providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute it in any media format for the purpose of providing and improving our services.
6. Confidentiality
We respect the confidentiality of information provided to us by our clients. We will maintain the confidentiality of such information and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services.
7. Payment and Fees
Fees for our services are as specified in our service agreements or as otherwise communicated to you. Payment terms are set forth in the applicable service agreement or invoice.
All fees are non-refundable unless otherwise specified in the service agreement or required by law.
8. Limitation of Liability
To the maximum extent permitted by law, Alive Consulting Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of or inability to use our services.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to Alive Consulting Inc. during the six (6) month period preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Alive Consulting Inc. and its officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
10. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our services shall be resolved exclusively in the courts of Tokyo, Japan.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. The most current version of these Terms will be posted on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Alive Consulting Inc.
Email: info@aliveconsulting.jp
Address: 2nd Floor, Ichigaya Science and Technology Innovation Center, 3-8 Ichigayatamachi, Shinjuku-ku, Tokyo 162-0843, Japan